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Register to Apply for US Global Entry

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Accessibility statement for Register to Apply for US Global Entry

This accessibility statement applies to the "Register to Apply for US Global Entry" service, available at global-entry.beta.homeoffice.gov.uk.

This website is run by Border Force, a law enforcement command within Home Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 200% without the text spilling off the screen
  • navigate the website using a keyboard or speech recognition software
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet (opens in new tab) has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Digital Passenger Services (a unit within Border Force) at geinbox@homeoffice.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in new tab)

Technical information about this website’s accessibility

Border Force is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard (opens in new tab).

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some information must be entered twice. This fails WCAG 2.2 success criterion 3.3.7 (redundant entry).

We plan to address this problem by January 2025.

Preparation of this accessibility statement

This statement was prepared on Monday 2nd December 2024. It was last reviewed on Monday 2nd December 2024.

This website was last tested in November 2024. It was reviewed by our service team for conformance to the level AA criteria introduced in the Web Content Accessibility Guidelines version 2.2. Each page was previously manually checked by our service team for conformance to level AA of the Web Content Accessibility Guidelines version 2.1.

It has previously been tested using the following assistive technologies:

  • JAWS 18 or later (Internet Explorer 11)
  • ZoomText 10.11 or late (Internet Explorer 11)
  • Dragon NaturallySpeaking 11 or later (Internet Explorer 11)
  • NVDA 2016 or later (Mozilla Firefox latest)
  • VoiceOver 7.0 or later (Safari on iOS 13 and macOS 10.14)