Register to Apply for US Global Entry service: terms and conditions

The Register to Apply for US Global Entry service is run by Border Force, which is the organisation that carries out UK immigration and customs checks. In these terms and conditions the ‘Register to Apply’ service means the Register to Apply for US Global Entry service.

Successful Register to Apply requests

A successful Register to Apply background check doesn’t mean you’ll automatically join the US Global Entry Program. You will still have to meet the US eligibility criteria.

Membership of Global Entry lasts for 5 years if you’re accepted. A successful Register to Apply background check is valid for the length of your Global Entry membership.

Unsuccessful Register to Apply requests

An unsuccessful Register to Apply request means you can’t apply for the US Global Entry Program. It won’t affect any future applications to enter the US.

Border Force will send you an email if you are unsuccessful. It may not include an explanation if there’s a good reason not to (for example, security).

Spent convictions

You can use the Register to Apply service if you have a UK spent conviction. However, the US authorities consider all criminal offences, including those that would be treated as spent convictions in the UK, when making a Global Entry application decision.

Depending on the nature of the spent conviction you may not therefore pass the UK background checks. In this case you won’t get a refund of the £42 fee and won’t be able to apply for US Global Entry (see fees and payments, below).

Please contact US Customs and Border Protection (opens in new tab) if you have any further questions about your eligibility or the potential effect of any convictions on your application.

Applying on someone’s behalf

Someone else can use the Register to Apply for you if they have your full consent. Their answers will be treated as if they’ve been given by you, so you should be sure they have all the information they need to answer the questions accurately and truthfully.

Fees and payment

There is a £42 fee for the Register to Apply request. This can be paid by you or someone paying for you (eg an employer, colleague, school or relative).

Refunds

You won’t get your fee back if your Register to Apply request is refused.

The fee will only be refunded if your Register to Apply request has been provisionally or fully accepted and there are exceptional circumstances (eg death or natural disaster).

Refunds will be made to the card you used to make your payment within 28 days.

Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013

The provisions of the Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013 (opens in new tab) (as amended) shall not apply to the Register to Apply service.

Use of information

The information you give when using the Register to Apply request will be handled in accordance with our privacy policy.

Legal disputes

Border Force’s agreement with you for the Register to Apply service is governed by English law.

The rest of the terms and conditions won’t be affected if a part of these terms and conditions is found to be unenforceable.

Border Force can accept no responsibility for the actions or decisions of US Customs and Border Protection (CBP), who run the US Global Entry Program. Any dispute about your application for membership or use of US Global Entry is between you and CBP and under the jurisdiction of the US courts.